Existem mais de 1 bilhão de usuários deste tipo de comunicação, são empresas de todos os tamanhos e seguimentos e profissionais liberais de todas as áreas.
As empresas envolvidas neste projeto são varias entre elas estão Erickson, AT&T, Mozilla e Google.
Os exemplos sao videos do Youtube de duas empresas a SalesForce e a Amazon.
Salesforce.com last week launched Salesforce1 Service Cloud SOS, a tool that allows companies to offer service via a mobile app.
It consists of a button embedded in an app's interface, and as the name "SOS" suggests, it is meant for customers to press when they need help or assistance. Then, depending on the service apparatus of the company in question, a live agent will respond to the customer, with live video assistance as one of the options.
Amazon's Mayday button has intrigued CRM industry users as well as consumers. Introduced about a year ago, Mayday is a button customers can press on their mobile devices to get service or tech help.
It is a Web Real-Time Communications, application that allows a company to add a button for service or sales assistance to a website or mobile device via the browser.
Google launched Web Real Time Communication as an open source project; it supports audio, video and data transfer applications in the browser.
Entre em contato conosco sem compromisso vamos agendar uma reunião para discutirmos qual será o melhor uso deste projeto para sua empresa.
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